Refund policy
Standard self-serve consultations are available Wednesday through Friday, with Monday and Tuesday sessions available strictly by request and at the firm's discretion.
All consultation fees are non-refundable once booked; clients may reschedule once at no charge with at least 24 hours' notice, and cancellations with 24+ hours' notice receive a 100% firm credit valid for 90 days (no-shows and cancellations within 24 hours are forfeited).
Edom & Co. CPAs reserves the right to reschedule an appointment once if an urgent conflict arises; if the firm must reschedule a second time, the client may choose a new date or request a full refund via Shopify.